Tweddle Blog

Content Development, Innovation, Product Information, Regulatory Compliance, Service Information

RWS Content Development Case Study: Tweddle Group Publishes 332,650 Pages in 30 languages with Tridion Docs and XPP

Tweddle Group publishes 332,650 pages in 30 languages using RWS content development tools like Tridion Docs and XP. From the RWS case study.

AI, Artificial Intelligence, Innovation

Human vs. AI Technical Content: A Tale of the Tape

In one corner: seasoned human technical writers. In the other: AI technical content. But is framing this as a winner‑take‑all bout missing the point?

AI, Artificial Intelligence, Innovation

AI Readiness Checklist: A Best Practices ‘Cheat Sheet’ for AI-Driven Technical Content Development

We thought it was time to bring insights from four recent pieces on AI agents, MCP, web scraping risks and RAG to create some unified, practical guidelines for AI-supported content creation.

Diagnostics and Repair, Electronic Parts Catalog, Innovation, Service Information

Field Service as a Profit Center?! (It’s Not as Crazy as it Sounds)

With equipment becoming more complex, customer expectations evolving and margins pressurizing, companies must rethink the fundamental nature of their service operations. Here's how smart, incremental adjustments can combine to transform service into a consistent and...

Company Culture

2025 in Review: Tweddle Group Named One of Nation’s Top Workplaces by USA Today and Energage

Tweddle Group received awards in three categories: the Top Workplaces Industry Award for Technology, the USA Today Top Workplaces Award and Cultural Excellence: Work-Life Flexibility .

Diagnostics and Repair, Innovation, Interview, Service Information

A Brief History of Diagnostics and Repair: The Ralph Pompea Interview, Part 3

Troubleshooter for the Connected Vehicle doesn't "only" improve day-to-day life for customers and technicians. As Ralph Pompea explains, the platform also creates exciting new revenue opportunities for OEMs.