Showcase

Classic cars, burgers and salad, local honey, a tie-dye station, a bag toss tournament and great company: Big thanks to our Fun Committee for an amazing 2026 Tweddle Group Picnic. . #funcommittee #tweddlegrouppicnic #employeeappreciation

Service readiness is the ability to diagnose and repair a vehicle correctly on the first visit. And why would any service operation worry about THAT? Ralph Pompea outlines the value, parameters and risks involved in service readiness... and provides a maturity self-assessment to help you measure your company's current state. Link in bio. . #servicereadiness #serviceasaprofitcenter #tweddlegroupblog

ICYMI: Hear Host Laura McGowan's exclusive interview with an AI assistant (AVA). And hear from Rob Wiseman, whose work on AVA's content infrastructure helps the system provide VIN-specific support 20% more accurate than other chat models. Link in bio. . #aiassistant #invehicleassistant #ava

Our annual baseball outing was one to remember! Thanks to everyone who came out to share in the fun. . #tweddlegroup #uwmfield #baseball

How are companies improving brand loyalty, streamlining operations AND transforming service into a profit center? You'll find answers to these questions and more in the new & enhanced Showcase area on our website, featuring blog articles, case studies and episodes of the Inside Information podcast. Link in bio. . #insideinformation #tweddlegrouppodcast #insidescoop

Meet Technical Author Timothy Nelson, celebrating 10 years at Tweddle Group. "I love the research involved in assembling the information for the OM." Away from work, Timothy enjoys performing music with his 4 kids on their church worship team. Together, the family plays 10 different instruments! . #employeespotlight #employeeappreciation #tweddlegroup

Congratulations to Brandon Kirk, Ronald Kramer and Ann Nowak-Lawler on their milestone years of service at Tweddle Group! . #tweddlegroup #anniversary #employeeappreciation

Who should take the reins writing technical information: generative AI or human technical authors? Gary Ragland examines the past, present, best practices and future of AI content development. Link in bio. . #contentdevelopment #ai #informationevolved

ICYMI: For Episode 4, Laura McGowan interviewed folks on the street about their relationship to product information: when they use it, where it falls short and how manufacturers might use it differently to improve product ownership. Hear the full episode at the link in bio. . #productinformation #insideinformation #tweddlegrouppodcast

Automatically generate serial number-specific technical documentation with Concept-T, the only CCMS that makes it easy to connect content elements to the individual components unique to each machine. A special validation module also captures the measurements and tests required to validate proper function. Whether you're developing operating info, testing processes or safety & assembly details, Concept-T protects the integrity of reused content to help ensure every element is correct. To learn more, visit the link in bio. . #conceptt #technicaldocumentation #pinspecific

How event-driven AI will create a new era in the driver-vehicle-information relationship, and create a new aftermarket revenue stream in the process. Full article at the link in bio. . #aiconcierge #aftermarketrevenue #tweddlegroupblog

Meet Kellee Peters, Distribution Coordinator! Kellee has been part of the Tweddle team for 15 years, growing from Line Feeder to Coordinator. "I love running the line and learning new things." Outside of work, Kellee enjoys painting and riding the trails up north with friends and family. . #employeespotlight #employeeappreciation #tweddlegroup

ICYMI: Inside Information Host Laura McGowan travels to Field Service Europe to find out how companies are using AI, advanced scheduling systems and support information to make their service systems more profitable. Featuring Tweddle Group's Claude Vanbeveren. Hear the full episode at the link in bio. . #insideinformation #fieldservice #servicescheduling

Congratulations to Buddy Dyer, Jennifer Lipscomb and Jason Hughes on their milestone years of service at Tweddle Group! . #employeeappreciation #employeeanniversary #milestone

What are the obstacles to service transformation? Host Laura McGowan shares her honest take in Episode 2 of Inside Information, an interview with Field Service Director Charlie McNiff. Full episode at the link in bio. . #fieldserviceeurope #serviceasaprofitcenter #tweddlegrouppodcast

Tweddle recently had the opportunity to partner with Forgotten Harvest to help make a difference in our community. Our team volunteered their time to organize, pack and distribute food to more than 170 households facing food insecurity. Forgotten Harvest collects surplus food and delivers it to organizations supporting individuals and families throughout Metro Detroit. A big thank you to everyone who helped make this effort possible. We’re grateful for the opportunity to give back and look forward to more volunteer opportunities in the months ahead. You can support Forgotten Harvest directly through the link in bio. . #tweddlegroup #charity #volunteer