Showcase
Software-Defined Vehicle Service: Service Readiness, Part 4
Software-defined vehicle service places new demands on service operations. But OEMs stand to create unique advantages for themselves simply by approaching those demands correctly.
The Aftersales Revenue Machine: Service Readiness, Part 3
Is your aftersales operation leaking money? Ralph Pompea follows the chain from diagnosis to parts to core return, and shows how OEMs can hold onto revenue they're already generating (and open new streams while they're...
Service Readiness Training (Part 2 of the Service Readiness Series)
Service readiness training explores the importance of using training on demand to bring your technicians up to speed on guided diagnostics, short-form micro-learning and augmented reality from OEM CAD data.
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