Showcase

Content Development, Customer Experience, Diagnostics and Repair, Interview, Product Information

The High Cost of Poor Information Strategy

Some manufacturers view product documentation as a necessary evil, an attitude reflected by their information strategy (or lack thereof). Are these organizations blocking their own business goals? And, if so, how?

Company Culture, Innovation, Regulatory Compliance, Sustainability

Green Week: Making Sustainability an Everyday Practice

Many companies aren’t sure where to focus their sustainability efforts. Without clear direction, initiatives may end up fragmented or symbolic. Green Week helps narrow the focus, encouraging tangible participation at the individual level.

AI, Artificial Intelligence, Innovation, Product Information, Regulatory Compliance

The Interactive Owner Manual and the Future of Automotive Product Information

The interactive owner manual isn't just a better PDF or a dashboard chatbot. Structured correctly, it becomes a proactive ownership concierge, supporting driver convenience, vehicle health and OEM margins. Mike Wahl explains how.