Service Readiness Training (Part 2 of the Service Readiness Series)
Service readiness training explores the importance of using training on demand to bring your technicians up to speed on guided diagnostics, short-form micro-learning and augmented reality from OEM CAD data.
Service readiness refers to an operation's ability to diagnose and repair a vehicle correctly on the first visit. When it happens, it means the right training, information, tools, software and parts were already in place before the vehicle arrived. The...
Many companies aren’t sure where to focus their sustainability efforts. Without clear direction, initiatives may end up fragmented or symbolic. Green Week helps narrow the focus, encouraging tangible participation at the individual level.
The interactive owner manual isn't just a better PDF or a dashboard chatbot. Structured correctly, it becomes a proactive ownership concierge, supporting driver convenience, vehicle health and OEM margins. Mike Wahl explains how.
Tweddle Group publishes 332,650 pages in 30 languages using RWS content development tools like Tridion Docs and XP. From the RWS case study.
"DPP is going to help optimize supply chains which, in turn, will open the door to better supplier decisions and risk management." Tweddle Group's Mike Wahl on DPP: Part Two of our interview.
