Essential Special Service Tools: Service Readiness, Part 5
The interactive owner manual isn't just a better PDF or a dashboard chatbot. Structured correctly, it becomes a proactive ownership concierge, supporting driver convenience, vehicle health and OEM margins. Mike Wahl explains how.
Tweddle Group publishes 332,650 pages in 30 languages using RWS content development tools like Tridion Docs and XP. From the RWS case study.
"DPP is going to help optimize supply chains which, in turn, will open the door to better supplier decisions and risk management." Tweddle Group's Mike Wahl on DPP: Part Two of our interview.
What is the DPP (or Digital Product Passport)? What does it contain, and why is it soon to be mandated in the EU? Part One of our interview with Mike Wahl.
"Tweddle Group has historically demonstrated excellent safety practices," said Goers of the MIOSHA CET Awards win. "But we wanted to take that to the next level.”
"We're seeing OEMs using Service Portal to support other entities in their product ecosystem, very much to the benefit of everyone involved."
