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Category: Artificial Intelligence

The Interactive Owner Manual and the Future of Automotive Product Information

The interactive owner manual isn't just a better PDF or a dashboard chatbot. Structured correctly, it becomes a proactive ownership concierge, supporting driver convenience, vehicle health and OEM margins. Mike Wahl explains how.

AI Content Development: Is this the End of Traditional Authoring?

As AI content development transforms the authoring landscape, Gary Ragland met with Garrett Ekstrom of CRIMSON to discuss the way forward and shares his findings here.

Human vs. AI Technical Content: A Tale of the Tape

In one corner: seasoned human technical writers. In the other: AI technical content. But is framing this as a winner‑take‑all bout missing the point?

AI Readiness Checklist: A Best Practices ‘Cheat Sheet’ for AI-Driven Technical Content Development

We thought it was time to bring insights from four recent pieces on AI agents, MCP, web scraping risks and RAG to create some unified, practical guidelines for AI-supported content creation.

AI Agents of Change: Exploring the Business Potential of More Complex AI Tools

Imagine cutting your content review cycle from three weeks to three days, while actually improving quality and consistency. That's the promise of AI agents. How should businesses go about implementing this radical new tool to...

MCP: Why We Need Model Context Protocol to Make AI Work for Real Users

MCP enhances dataset intelligence, ensuring precise responses to specific questions based on role, location, product configuration and access rights. Meaning it's not just worth the trouble, it's essential.

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