Tweddle Blog

Diagnostics and Repair, Product Information, Service Information

Functional Diagram and the $100K Cost Save with Nick Horan

Functional Diagrams offer a time-saving interactive alternative to one of the most frustrating tools in the technician toolkit: wiring schematics.

Electric Vehicles, Innovation, Sustainability

Solid-State Batteries: How They’ll Accelerate EV Adoption and Improve Vehicle Efficiency

"Solid-state batteries replace the liquid electrolytes found in traditional lithium-ion batteries with solid electrolytes. This seemingly simple change creates profound advantages."

Customer Experience, In-Vehicle Help, Product Information

CES 2025 Report: Tweddle Group Debuts AVA, the Future of Automotive Assistance

Tweddle Group made a splash at the CES 2025, unveiling AVA a groundbreaking in-vehicle help platform.

Company Culture, Regulatory Compliance

MIOSHA CET Awards: Tweddle Group Recognized for Outstanding Safety and Health Management Systems

"Tweddle Group has historically demonstrated excellent safety practices," said Goers of the MIOSHA CET Awards win. "But we wanted to take that to the next level.”

AI, Artificial Intelligence, Customer Experience, Product Information, Service Information

AVA, the AI-Based, Multimedia Advanced Vehicle Assistant, will Transform Retailer Traffic, OEM Recalls and Driver Convenience

“AVA lets drivers interact with a knowledgable, highly-accurate in-vehicle AI, making it an incredibly valuable convenience for them.”

Customer Experience, Product Information, Service Information

Optimizing Customer Support Content: An Interview with Lisa Ekstrom, Part One

Customer support content: it can alleviate call center burden, attract (or repel) repeat business, even reinforce a brand relationship. We spoke to Creative Director of Marketing & Design Lisa Ekstrom to find out how.