Essential Special Service Tools: Service Readiness, Part 5
Technical writing occupies a central position in engineering, customer post-sale experience and service. Yet it's one area often overlooked as companies explore new ways to leverage AI and keep pace with their competitors.
Product content: in a perfect world, it's branded, it's comprehensive, and it's readily available. We spoke with Tweddle Group Director of Marketing & Design LIsa Ekstrom to find out what happens when product content falls...
How does AI voiceover technology make video production more scalable and cost-effective? Tweddle Group's Rachel Grabill investigates.
Functional Diagrams offer a time-saving interactive alternative to one of the most frustrating tools in the technician toolkit: wiring schematics.
“AVA lets drivers interact with a knowledgable, highly-accurate in-vehicle AI, making it an incredibly valuable convenience for them.”
Customer support content: it can alleviate call center burden, attract (or repel) repeat business, even reinforce a brand relationship. We spoke to Creative Director of Marketing & Design Lisa Ekstrom to find out how.
