Showcase

Who should take the reins writing technical information: generative AI or human technical authors? Gary Ragland examines the past, present, best practices and future of AI content development. Link in bio. . #contentdevelopment #ai #informationevolved

ICYMI: For Episode 4, Laura McGowan interviewed folks on the street about their relationship to product information: when they use it, where it falls short and how manufacturers might use it differently to improve product ownership. Hear the full episode at the link in bio. . #productinformation #insideinformation #tweddlegrouppodcast

Automatically generate serial number-specific technical documentation with Concept-T, the only CCMS that makes it easy to connect content elements to the individual components unique to each machine. A special validation module also captures the measurements and tests required to validate proper function. Whether you're developing operating info, testing processes or safety & assembly details, Concept-T protects the integrity of reused content to help ensure every element is correct. To learn more, visit the link in bio. . #conceptt #technicaldocumentation #pinspecific

How event-driven AI will create a new era in the driver-vehicle-information relationship, and create a new aftermarket revenue stream in the process. Full article at the link in bio. . #aiconcierge #aftermarketrevenue #tweddlegroupblog

Meet Kellee Peters, Distribution Coordinator! Kellee has been part of the Tweddle team for 15 years, growing from Line Feeder to Coordinator. "I love running the line and learning new things." Outside of work, Kellee enjoys painting and riding the trails up north with friends and family. . #employeespotlight #employeeappreciation #tweddlegroup

ICYMI: Inside Information Host Laura McGowan travels to Field Service Europe to find out how companies are using AI, advanced scheduling systems and support information to make their service systems more profitable. Featuring Tweddle Group's Claude Vanbeveren. Hear the full episode at the link in bio. . #insideinformation #fieldservice #servicescheduling

Congratulations to Buddy Dyer, Jennifer Lipscomb and Jason Hughes on their milestone years of service at Tweddle Group! . #employeeappreciation #employeeanniversary #milestone

What are the obstacles to service transformation? Host Laura McGowan shares her honest take in Episode 2 of Inside Information, an interview with Field Service Director Charlie McNiff. Full episode at the link in bio. . #fieldserviceeurope #serviceasaprofitcenter #tweddlegrouppodcast

Tweddle recently had the opportunity to partner with Forgotten Harvest to help make a difference in our community. Our team volunteered their time to organize, pack and distribute food to more than 170 households facing food insecurity. Forgotten Harvest collects surplus food and delivers it to organizations supporting individuals and families throughout Metro Detroit. A big thank you to everyone who helped make this effort possible. We’re grateful for the opportunity to give back and look forward to more volunteer opportunities in the months ahead. You can support Forgotten Harvest directly through the link in bio. . #tweddlegroup #charity #volunteer

ICYMI: Product Developer Adrienne Simowski on how official OEM owner content powers the conversational accuracy of AVA, the in-cabin AI driver assistant. Check out Episode 1 of Inside Information at the link in bio. . #invehicleassistance #ownercontent #incabinai

Workplace safety is a huge priority at Tweddle Group, and June 22nd to June 26th is Safety Week. It's a great opportunity to highlight the practices that keep our teams out of harm's way, and helped us earn MIOSHA's Consultation Education and Training (CET) Gold Award. . #safetyweek #miosha #besafeoutthere

While we prep Season 2 of the Inside Information Podcast, now's a great time to catch up on anything you might have missed in Season 1. Host Laura Day McGowan talks to people on the street about the expectations they bring to their vehicle support. Field Service Europe Director Charlie McNiff takes us behind the scenes of Europe's largest multi-industry field service conference. Adrienne Simowski and Rob Wiseman discuss the development of AVA, a radical AI-powered in-vehicle assistant. (And we talk to AVA itself!) Laura visits CRIMSON Creative Agency to discuss AI transformation best practices with Tweddle Group's Gary Ragland and CRIMSON's Garrett Ekstrom. Roberto Coccoluto, Marco De Angelis and Deanna Morlupi explain how ERP & PLM integrations bring automatic updates to the Electronic Parts Catalog application. iNago's Ron DiCarlantonio explains how in-cabin support will revolutionize fleet management. And inCabin's Sara Sargent breaks down the new driver support features about to impact the in-cabin experience. Enjoy, and watch for the return of Inside Information in Fall 2026. Link in bio. . #tweddlegrouppodcast #ai #incabinexperience

NEW ARTICLE: In a new interview, Nicholas Horan explains how ERP and PLM integration bring powerful update automations to the new Electronic Parts Catalog. Link in bio. . #erpplmintegration #electronicpartscatalog #tweddlegroupblog

Meet Warehouse Worker Trent Laethem, who loves enchiladas and The Detroit Lions. Trent enjoys working alongside his teammates to tackle challenges. "Getting to look out at everything we accomplished feels awesome." Outside of work, Trent spends his time gaming, collecting and playing Magic: The Gathering. Fun fact: He was heavily involved in theater in high school, leading the lighting department before stepping onto the stage himself. . #tweddlegroup #employeespotlight #employeeappreciation

Congratulations to Michael Neirinck, Walter Fouts, Richard Haist and Timothy Nelson on their milestone years of service at Tweddle Group! . #tweddlegroup #anniversary #employeeappreciation

NEW ARTICLE: How much money does a company really save by having an ad hoc "information strategy"? A conversation with Claude Vanbeveren. Link in bio. . #informationstrategy #tweddlegroupblog #informationevolved