The High Cost of Cheap Information Strategy
Some manufacturers view product documentation as a necessary evil, an attitude reflected by their information strategy (or lack thereof). Are these organizations blocking their own business goals? And, if so, how?
Troubleshooter for the Connected Vehicle doesn't "only" improve day-to-day life for customers and technicians. As Ralph Pompea explains, the platform also creates exciting new revenue opportunities for OEMs.
"Because, unfortunately, you can't just bolt a DPP system onto your existing content infrastructure and call it done. Structured data like XML really needs to become part of an end-to-end process."
