Essential Special Service Tools: Service Readiness, Part 5
Tweddle Group publishes 332,650 pages in 30 languages using RWS content development tools like Tridion Docs and XP. From the RWS case study.
With equipment becoming more complex, customer expectations evolving and margins pressurizing, companies must rethink the fundamental nature of their service operations. Here's how smart, incremental adjustments can combine to transform service into a consistent and...
Troubleshooter for the Connected Vehicle doesn't "only" improve day-to-day life for customers and technicians. As Ralph Pompea explains, the platform also creates exciting new revenue opportunities for OEMs.
"Because, unfortunately, you can't just bolt a DPP system onto your existing content infrastructure and call it done. Structured data like XML really needs to become part of an end-to-end process."
Troubleshooter for the Connected Vehicle doesn't "only" improve day-to-day life for customers and technicians. As Ralph Pompea explains, the platform also creates exciting new revenue opportunities for OEMs.
How pin-to-pin diagnostics will create faster repairs and greater service profits for manufacturers in automotive and beyond.
