Showcase

Category: Service Information

Diagnostics and Repair, Innovation, Service Information

Pin-to-Pin Precision: Nick Horan on TRACER-X

How pin-to-pin diagnostics will create faster repairs and greater service profits for manufacturers in automotive and beyond.

Innovation, Product Information, Regulatory Compliance, Service Information, Sustainability

When Will DPP Be Mandatory And How Will Implementation Benefit OEMs? The Mike Wahl Interview, Part 2

"DPP is going to help optimize supply chains which, in turn, will open the door to better supplier decisions and risk management." Tweddle Group's Mike Wahl on DPP: Part Two of our interview.

Diagnostics and Repair, Innovation, Service Information

Troubleshooter for the Connected Vehicle with Ralph Pompea, Part One

"Troubleshooter then sends a pre-populated diagnostic report to the service outlet, so they know what they're dealing with before the customer even arrives." Ralph Pompea on Troubleshooter for the Connected Vehicle.

Innovation, Product Information, Regulatory Compliance, Service Information, Sustainability

DPP: Mike Wahl on the Digital Product Passport, Part One

What is the DPP (or Digital Product Passport)? What does it contain, and why is it soon to be mandated in the EU? Part One of our interview with Mike Wahl.

AI, Innovation, Product Information, Service Information

Web Scraping Risks, and Why RAG is the Smarter Way to Create Technical Content

How are you building your technical content? Allowing AI to scrape the open web opens the door to bad information, end user confusion and legal liability. RAG offers a smarter alternative to web scraping.

AI, Innovation, Product Information, Service Information

Retrieval Augmented Generation (RAG) in Technical Writing

As an advanced AI-driven approach, RAG enables technical writers to access relevant data efficiently, streamlining the process of developing how-to content.