Showcase

Category: Product Information

Product Information, Regulatory Compliance, Service Information, Service Portal

Reselling Information: Claude Vanbeveren on Service Portal, Part Two

"We're seeing OEMs using Service Portal to support other entities in their product ecosystem, very much to the benefit of everyone involved."

Creative Services, Explainer Videos, Product Information

The Product Video Gap: An Interview with Amy Simonelli, Part One

Good product video combines technical detail with agency-style production and brand messaging. Producer Amy Simonelli discusses the risks companies face when they neglect product video, and what to look for in a product video partner.

Interview, Product Information, Regulatory Compliance, Service Information

Ensuring Regulatory Compliance In Technical Information

Technical information must answer to a wide range of regulations. But content experts are not legal experts, so what role should these teams play in helping businesses maintain compliance?

Interview, Product Information, Service Information, Service Portal

Service Portal, Year One: CLAUDE VANBEVEREN on the Groundbreaking Information Platform

Tweddle Group Chief Business Development Officer Claude Vanbeveren talks about Service Portal’s early days of development, and the EU regulations that made the platform necessary.

In-Vehicle Help, Product Information

In-Vehicle, On Point: How In-Vehicle Help Content Will Transform Vehicle Ownership

In-Vehicle Help (IVH) is about to transform the experience of owning and driving a car. And Artificial Intelligence (AI) is about to transform IVH. Tweddle Group President Todd Headlee examines a technology on the verge.

Electric Vehicles, Product Information

No EV Start-Up is Ready for Market Without this Information Strategy Checklist

Building a strong information strategy is a critical concern for EV start-ups, but the task often seems overwhelming. Nick Horan's Information Strategy Checklist can help.