Showcase

Category: Product Information

CES 2025 Report: Tweddle Group Debuts AVA, the Future of Automotive Assistance

Tweddle Group made a splash at the CES 2025, unveiling AVA a groundbreaking in-vehicle help platform.

AVA, the AI-Based, Multimedia Advanced Vehicle Assistant, will Transform Retailer Traffic, OEM Recalls and Driver Convenience

“AVA lets drivers interact with a knowledgable, highly-accurate in-vehicle AI, making it an incredibly valuable convenience for them.”

Optimizing Customer Support Content: An Interview with Lisa Ekstrom, Part One

Customer support content: it can alleviate call center burden, attract (or repel) repeat business, even reinforce a brand relationship. We spoke to Creative Director of Marketing & Design Lisa Ekstrom to find out how.

Metadata Enrichment for Greater Efficiency: Claude Vanbeveren on Service Portal, Part Three

Implemening enterprise-wide metadata enrichment can be hit-or-miss and labor-intensive. But what if it could be made easy, and plug-and-play?

Customer Care 2024: Accountability and Excellence

Customer care is not just a soft skill—it's a measurable, vital component of business success.

Explainer Video Production: An Interview with Video Producer Amy Simonelli, Part Two

Explainer video production gives manufacturers a way to counter consumer dissatisfaction in the marketplace, and of preventing that dissatisfaction before it occurs.

I'm looking for...