DPP: Mike Wahl on the Digital Product Passport, Part One
"With content creation, user experience is the big thing—engineering the content to communicate the necessary information, pursuing basic values like clarity, brevity and focus."
Technical writing occupies a central position in engineering, customer post-sale experience and service. Yet it's one area often overlooked as companies explore new ways to leverage AI and keep pace with their competitors.
In-vehicle assistance comes into its own with AVA, the Advanced Vehicle Assistant. Part One of an interview with Laura McGowan.
