Heavy Equipment
Machine Uptime Monitoring & Maintenance
Machine uptime means you’re ready to take on work, ready to complete jobs, ready to move your business forward.
But countless factors erode machine uptime, cutting into profit margins and overtaxing an already-dwindling workforce: more machines in the field, frequent part updates and new requirements governing warranty, safety and product information content.
Service has become more expensive, profit margins are shrinking and the work itself has become more complex.
Multiple Information Sources, One Central System
IoT connectivity offered radical opportunities to increase profits, yet large swaths of product documentation remain partially-transformed. Static PDF documentation—clunky, slow-loading, hard to search—represents the new norm. In an environment where organizational areas are increasingly siloed, effort is often duplicated and this PDF product information quickly falls out of date.
Many service operation portals lack cohesive integration, forcing technicians to jump from one interface to another during a single repair, from scan tool to primary portal to external wiring diagrams to multiple other interfaces.
This disjointed, time-consuming experience often impacts the speed, accuracy and quality of the repair.
Fortunately, viable solutions exist to prevent downtime from tying up service resources and bringing revenue to a standstill. It all comes down to having the right tools and implementing the right processes.
Now, preserve machine uptime with AI platforms that proactively prescribe preventative maintenance, repair and over-the-air ECU reflashing. Our IoT solutions monitor and analyze any incoming error messages within your machine performance data. The system identifies and confirms the most probable root cause for any errors, then provides detailed instructions for how to rectify these issues, allowing you to control, update and manage machines remotely and in real-time.
