In-Vehicle Help IVH Case Study | Tweddle Group

In-Vehicle Help
Case Study

Today's customers demand personalized, highly-accessible experiences.

IVH delivers just that. And it slashes costs while reducing environmental impact. Forget digging around in the glovebox or searching online—we put owner's information right at the driver's fingertips—literally.

IVH on a vehicle's head unit

A low-cost alternative to printed owner's manuals

Traditional print manuals are heavy, costly to make and update, and filled with features your vehicle might not even have. That's why we built IVH. IVH brings VIN-specific information straight to the vehicle's touchscreen.

Touchscreen owner's information

When FCA unveiled the first mass-market deployment of IVH, its success inspired OEMs everywhere to collaborate with us on their own versions of the technology. The system's intelligence benefits both our clients and their end-users. OEMs can see what consumers are—and aren't—searching for, for pain-point insights print could never deliver. Meanwhile, easy search and bookmarking features take the friction out of product use. And over-the-air updates keep the information fresh and accurate—without having to reprint and redistribute physical updates.

Tree icon

The green approach to customer satisfaction

Following IVH deployment, one client reports customer IVH usage at 50% and climbing, with printed information use at 10% and falling. As a result of printing fewer manuals, Tweddle Group earned the Environmental Leadership Award for Environmental Excellence.

Woman standing outdoors smiling
Ford GT

Ford GT Fast Track Videos

Ford GT Fast Track Videos

VR Headset

HTC 360° Virtual Reality Video

HTC 360° Virtual Reality Video

Woman Looking at Laptop

Centralized Service Reporting

Centralized Service Reporting

Two Mechanics Looking at Laptop

New Generation TechDoc

New Generation TechDoc